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Jolly Sharma
UX Research & Product Design Professional
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Professional Summary
Experience
Over Nine years as UX Designer with expertise in user interface design for web and mobile applications using Figma and Adobe XD.
Research Focus
Conducted comprehensive user research, testing, and analysis to understand user needs and optimize satisfaction and retention.
Passionate about creating impactful user experiences that solve real-world problems and add value to users and businesses.
Core Skills & Certifications
User Management
People-focused approach to user experience design
UX DesignOps
Operational excellence in design processes
RPA & Automation
Intelligent automation expertise
GenAI for UX
Foundation in AI-powered design
Certified Usability Analyst (HFI)
Usability and User experience Design for User
Recent Leadership Role
Infosys UX Manager
July 2024 - October 2024
Led UX initiatives in Pune, Maharashtra, managing design teams and strategic user experience projects.
Transitioned from individual contributor to management role, overseeing design operations and team development.
Process Management Excellence
eClerx Process Manager
December 2021 - Dec 2023 (2 years 9 months)
Mumbai, Maharashtra, India
Managed complex processes while maintaining UX design expertise, bridging operational efficiency with user-centered design principles.
Worked with Different Clients like Credit Suisse, Adidas, AMD, HP, Lenovo, Samsung, Dell.
Freelance Success Metrics
11%
Volume Increase
Web and mobile application growth through interface redesign
8%
Retention Boost
Website retention improvement via simplified user flow
4
Years Experience
Freelance UX design on Freelancer.com platform
Freelancer.com (February 2018 - December 2021) - Delivered impactful redesigns incorporating modern aesthetics through sketching, wireframing, and prototyping.
Reliance JIO Projects
1
Arc World Infotech - Senior UX Designer
October 2016 - January 2018
Comprehensive user research, wireframing, prototyping, and visual design for JIO digital products.
2
AADI Computers - UI/UX Designer
October 2015 - August 2016
Achieved 23% volume increase and 12% retention improvement for GIS mobile and desktop applications.
Reliance Communications
· Managed large, complex design projects in an Waterfall environment.
· Developed project concepts and utilized low-fidelity prototyping (pen and paper).
· Collaborated with teams and stakeholder to create intuitive interactions which increase business revenue increased by 18%.
Design Process Expertise
01
User Research & Analysis
Surveys, interviews, usability testing, personas, and journey mapping
02
Wireframing & Prototyping
Low and high-fidelity prototypes using Sketch, Figma, and Adobe XD
03
Visual Design Systems
Style guides, UI kits, and consistent design systems
04
Testing & Iteration
Usability testing, feedback analysis, and continuous improvement
Career Foundation
1
Early Web Design
Fortune Infotech & Bombaybiz India (2003-2007) - Built foundational web design skills
2
UI Specialization
Reliance Communications (2007-2011) - Senior UI Designer developing visual design expertise
3
UX Evolution
Upwork Freelance (2011-2015) - Transitioned to comprehensive UX design
Let's Connect
Ready to Collaborate
Based in Maharashtra, India, with global remote experience. Passionate about creating user-centered solutions that drive business success.
Education: Bachelor of Commerce - Accounting and Finance, Mumbai University
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